How is your Kipsmln working out?
One tap — we will point you to the right place. No account needed.
✓ Great to hear — thank you!
Your 18-month warranty has your back the whole way. Two things worth a minute:
Registered orders get replaced fast — no digging up order details later.
Register my warranty →Use it through a thin layer of clothing, directly against the sore area, and let the 15-minute auto session run its full course. See the full guide for all four modes.
Open the quick-start guide →Thank you for choosing Kipsmln. If you ever want to share your experience, that is always your call — we never ask for anything in return.
Sorry about that — let us make it right.
Most issues are solved in one message. Reach us any of these ways, we reply within 24 hours, 7 days a week:
Describe what is happening and we will fix it — replacement, part, or refund, whatever the situation calls for.
Contact support →Our AI assistant knows every spec and common fix — most questions get answered on the spot.
Try the AI assistant →Common quick fixes: 850nm light looks off · shuts off after 15 minutes · will not turn on